Lazada unveils new eCommerce AI chatbot LazzieChat

by Samuel Pordengerg May 29, 2023 News
Lazada unveils new eCommerce AI chatbot LazzieChat

In order to provide a more personalized shopping experience to its customers, the Lazada group has released Lazziechat, an artificial intelligence chatbot.

The first of its kind in Southeast Asia, Lazziechat will answer a user's shopping queries and act as a personal shopper by offering personalized suggestions and product recommendations.

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The collaboration between Microsoft and Lazada will transform the shopping journey for the company's customers, sellers, and brands.

He said that by using artificial intelligence, the company will deliver personalized recommendations, enhance the customer experience, provide faster customer assistance, and transform the buying experience in the region.

It is available in English in Singapore, the Philippines, and Indonesian markets, as well as a Bahasa Indonesia version, with plans to add more languages in the future.

Technology is helping online shopping journeys become more dynamic. We want to bridge the gap between offline and online shopping by providing high-quality experiences that consumers love and create value for brands and sellers who can use new technologies to reach out to a wider audience.

With regard to the challenges of the growing development of natural language chatbots, the Lazada Group promises to continuously improve its algorithms to recognize inappropriate content so that it can respond to user queries in a responsible manner.

Openai has launched a programme to award ten individual US$100,000 grants to fund experiments in setting up a democratic process for deciding what rules artificial intelligence systems should follow The democratic process will be within the bounds of the law.

OpenAI says that decisions about how artificial intelligence behaves should reflect the public interest.

Values and norms are contained in the laws. It said that artificial intelligence needs more intricate and adaptive guidelines for its conduct.

A democratic process is a process by which a broadly representative group of people exchange opinions, engage in deliberative discussions and then decide on an outcome through a transparent decision-making process.

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The GPT is powered by Open Artificial Intelligence.